Legal
Terms of Service
Last updated: [DATE] — these terms become active when a paid tier launches.
CAAN Consulting Pty Ltd (ABN 80 696 734 693) (“we”, “us”, “our”) operates TableOne Flow, available at tableoneflow.com. By accessing or using TableOne Flow you agree to these Terms of Service (“Terms”). If you are using the service on behalf of an organisation, you confirm you have authority to bind that organisation.
1. Who these Terms apply to
1.1 Pro and Business subscribers. These Terms govern your access to and use of the Pro and Business tiers of TableOne Flow, including any supporting roles (drafter, observer, internal reviewer) added to your subscription.
1.2 Free tier users. The Free tier is a Windows desktop application. All data remains on your device. No account is required and no data is transmitted to our infrastructure. Free tier users are bound only by Sections 7 (Intellectual Property), 8.3 (Review Certificate), 9 (Limitation of Liability), 10 (Warranty Exclusions), and 14 (Governing Law). All other sections apply only where you have created an account or hold a paid subscription.
1.3 Enterprise. The Enterprise tier (self-hosted) is governed by a separate, bespoke engagement agreement negotiated directly with CAAN Consulting. These Terms do not apply to Enterprise deployments.
1.4 Eligibility. You must be at least 18 years old and capable of entering a binding contract. If you are a Competent Person using TableOne Flow in connection with a public report under the JORC 2012 Code, these Terms do not alter your professional obligations under that Code, the ASX Listing Rules, the NZX Listing Rules, or any other applicable regulatory framework.
2. What the service is — and what it is not
2.1 What TableOne Flow does. TableOne Flow is a structured drafting and workflow tool for the JORC 2012 Table 1. It allows you to:
- draft and revise criterion responses against the JORC 2012 Table 1 criteria;
- attach evidence files to the criteria they support;
- track changes against named user identities with timestamps (audit trail);
- route criterion responses through a Competent Person review workflow including per-criterion review, comment threads, and review certificate generation; and
- export a structured Table 1 in Word and Excel formats.
2.2 What TableOne Flow does not do — critical limitations.
(a) No compliance assessment. TableOne Flow is not a compliance tool. It does not assess whether any criterion response is adequate to support the underlying Mineral Resource or Ore Reserve estimate. Adequacy is the sole professional determination of the Competent Person. Use of TableOne Flow does not make a Public Report “JORC compliant.”
(b) No regulatory safe harbour. Nothing in these Terms, and nothing produced by TableOne Flow (including any export, certificate, or quality signal), constitutes a safe harbour, approval, or endorsement under the JORC 2012 Code, the ASX Listing Rules, the NZX Listing Rules, or any other regulatory framework. Regulatory obligations remain entirely with you and, where applicable, the relevant listed entity and its Competent Person.
(c) Quality signals are structural only. The quality signals in TableOne Flow check structural completeness — whether a criterion has been responded to and whether an evidence file has been attached. They do not assess evidential adequacy, professional sufficiency, or the accuracy of any response.
(d) Review certificate. See Section 8.
3. Accounts and access
3.1 Registration. To use the Pro or Business tier you must create an account using a valid email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
3.2 Accurate information. You must provide accurate and current information when registering and update your account details promptly if they change.
3.3 Competent Person account. On the Pro tier, one account is designated as the Competent Person account. The CP account holder is responsible for the CP review workflow and for ensuring that supporting roles are used appropriately. On the Business tier, multiple CP accounts may be held within the subscription.
3.4 Email domain association. If your email domain matches an existing organisation in our system at the time of registration, your account may be associated with that organisation. Association does not automatically grant any role or access within that organisation. An explicit role assignment by an administrator of that organisation is required before you can access organisation projects.
3.5 Security. You must notify us immediately at the contact address in Section 15 if you become aware of any unauthorised access to your account.
3.6 No sharing. Accounts are personal to the named user. You must not share your credentials or allow any other person to use your account. If you need additional users on a project, use the supported role-assignment features within your subscription tier.
4. Your content — you own it, we don’t use it
4.1 Ownership. All Table 1 content, criterion responses, evidence files, annotations, comments, and audit trail records that you create or upload in TableOne Flow (“Your Content”) remain your property (or, as applicable, the property of your client or employer). We claim no ownership over Your Content.
4.2 Licence to operate the service. You grant us a limited, non-exclusive, non-transferable licence to store, process, and transmit Your Content solely to the extent necessary to provide the service to you. This licence terminates when you delete the relevant content or close your account, subject to Section 5.5.
4.3 No AI or machine-learning use. Your Content is not used for any artificial intelligence or machine-learning purpose — including model training, evaluation, fine-tuning, internal QA training sets, or any similar purpose. This is a design constraint built into how we operate the service.
4.4 Aggregated statistics. We may use aggregated, de-identified, non-reversible statistical data (for example, the total number of projects created) for product improvement. Such data cannot be used to reconstruct any criterion response, project, or user identity.
4.5 Your rights in Your Content. You represent and warrant that you own, or hold all rights, licences, consents, and permissions necessary to upload and use, Your Content, and that neither Your Content nor our storage, processing, or transmission of it to provide the service (as licensed in Section 4.2) infringes any third party’s intellectual property rights, breaches any duty of confidentiality, or contravenes any law. You are solely responsible for confirming you are entitled to upload any material prepared by or with another party — including any Public Report, technical report, or supporting data authored or co-authored by a Competent Person, consultant, employer, or client — before you upload it.
4.6 Indemnity for Your Content. To the extent permitted by law, you indemnify CAAN Consulting against any loss, liability, cost, or expense (including reasonable legal costs) that we reasonably incur arising out of or in connection with a third-party claim that Your Content, or your breach of the warranties in Section 4.5, infringes that third party’s rights or breaches a duty of confidentiality owed to them. This indemnity does not apply to the extent the loss is caused by our own breach of these Terms, our negligence, or our wilful misconduct, and nothing in this Section limits any right or remedy you may have under the Australian Consumer Law or any other law that cannot be excluded, restricted, or modified by agreement.
5. Data storage and residency
5.1 Free tier — local storage only. All project data for Free tier users is stored exclusively on your local device. Nothing is transmitted to our infrastructure. We have no access to Free tier project data.
5.2 Pro and Business — Australian region. For Pro and Business subscribers, Your Content is encrypted and synced to cloud infrastructure currently operating in the Australian region. We take reasonable technical and organisational measures to protect the security of Your Content in transit and at rest.
5.3 Notification of data residency change. If we move the primary storage region for Pro or Business subscriber data outside the Australian region, we will give you at least 30 days’ advance written notice by email. You may terminate your subscription under Section 13 without penalty during that notice period if you object to the change.
5.4 Infrastructure sub-processors. At the date of these Terms, the relevant providers include:
- Cloudflare, Inc. (United States) — website hosting, DNS, access controls, and registration infrastructure.
- Brevo / Sendinblue SAS (France) — transactional email delivery (account creation, subscription notices).
Further detail on how personal information is handled is in our Privacy Policy. We will update the Privacy Policy when sub-processors change and will notify you of any change that materially affects the handling of Your Content.
5.5 Retention on cancellation. On account closure or subscription cancellation, Your Content is retained for 30 days to allow export, then deleted from our systems, except where we are required by law to retain it for longer.
6. Subscriptions and billing
6.1 Subscription tiers. Paid access to TableOne Flow is provided on a subscription basis. Current pricing, billing cycles, and tier features are published at tableoneflow.com/pricing. Pricing is subject to change on the terms described in Section 12.3.
6.2 Payment. [Payment terms, accepted methods, and billing provider to be inserted prior to launch.]
6.3 Renewal. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. Cancellation instructions are available in your account settings.
6.4 Refunds. [Refund policy to be confirmed prior to launch.] Nothing in this section limits any right to a remedy you may have under the Australian Consumer Law.
6.5 Taxes. Prices are stated exclusive of GST unless otherwise indicated. Where GST applies, it will be added at the prevailing rate.
7. Intellectual property
7.1 Our property. TableOne Flow — including the application code, product structure, workflow logic, quality signal logic, user interface, and documentation — is owned by CAAN Consulting Pty Ltd. These Terms grant no ownership of the product and no licence beyond what is expressly stated here.
7.2 Your licence to use the service. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use TableOne Flow solely for your own internal business purposes in accordance with these Terms and your subscription tier. You must not sub-license, resell, reverse-engineer, decompile, or create derivative works from the service.
7.3 JORC 2012 Code. The JORC 2012 Code and its Table 1 criteria are published by the Joint Ore Reserves Committee. TableOne Flow structures its workflow around those criteria but is not affiliated with, endorsed by, or authorised by the Joint Ore Reserves Committee, the Australasian Institute of Mining and Metallurgy, the Australian Institute of Geoscientists, or the Minerals Council of Australia.
7.4 Feedback. If you provide suggestions or feedback about TableOne Flow, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose including improving the service. Providing feedback does not give you any rights in the resulting changes.
8. The review certificate
8.1 What the review certificate records. The review certificate generated by TableOne Flow is a structured record of the drafting and review process conducted within the product. It records which criteria were reviewed, by whom, and when, based on the audit trail in the system.
8.2 What the review certificate is not. The review certificate is not a substitute for, and does not satisfy the requirements of, the Competent Person’s Consent Form required under Clause 9 (and Appendix 2) of the JORC 2012 Code. A Competent Person preparing a Public Report must still obtain and retain the Clause 9 consent in the form required by the relevant regulatory authority and, where applicable, the ASX or NZX Listing Rules. Both records — the TableOne Flow review certificate and the Clause 9 consent — are required for a complete Public Report record.
8.3 No representation as to adequacy. The review certificate does not represent, warrant, or imply that any criterion response is adequate, that the underlying estimate is supported by the documentation reviewed, or that the Public Report meets the requirements of the JORC 2012 Code.
9. Limitation of liability
9.1 ACL savings. Nothing in these Terms limits any right or remedy you may have under the Australian Consumer Law (Competition and Consumer Act 2010 Sch 2) or any other law that cannot be excluded, restricted, or modified by agreement.
9.2 Excluded losses. To the extent permitted by law, CAAN Consulting is not liable to you for:
- any indirect, consequential, special, or incidental loss or damage;
- loss of profits, revenue, data, opportunity, or goodwill;
- any regulatory action, compliance failure, or liability arising from a Public Report, regardless of whether TableOne Flow was used in its preparation;
- any loss arising from reliance on a quality signal, review certificate, or export as a substitute for professional judgement; or
- any loss caused by events outside our reasonable control, including internet outages, third-party infrastructure failures, or government actions.
9.3 Liability cap. To the extent permitted by law, our total aggregate liability to you for all claims arising out of or in connection with these Terms or your use of the service is limited to the total subscription fees paid by you in the 12 months immediately preceding the relevant event, or AUD 500, whichever is greater.
9.4 Free tier. The Free tier is provided without charge. To the extent permitted by law, our liability to Free tier users is limited to AUD 100 in aggregate.
9.5 Consumer guarantees. If you are a consumer within the meaning of the Australian Consumer Law and a consumer guarantee applies under ss 60–62, our liability for failure to comply with a guarantee (other than one under s 62) is limited, at our option, to re-supplying the service or paying the cost of having the service re-supplied, to the extent that limitation is permitted by law.
10. Warranty exclusions
10.1 Service provided as is. To the extent permitted by law, the service is provided “as is” and “as available.” We do not warrant that:
- the service will be uninterrupted, error-free, or available at any particular time;
- the service will meet your specific requirements beyond what is described in these Terms and our published feature documentation;
- any export, certificate, or quality signal will be fit for any particular regulatory or professional purpose; or
- the service will be free from security vulnerabilities, although we take reasonable steps to address known vulnerabilities promptly.
10.2 ACL savings. Nothing in Section 10.1 excludes any guarantee, warranty, or condition implied by the Australian Consumer Law or any other applicable law that cannot be excluded. Where the law permits limitation rather than full exclusion, our liability is limited as described in Section 9.5.
11. Privacy
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy explains what personal information we collect, how we use it, and how you can access or correct it. By using the service you acknowledge that you have read the Privacy Policy.
Email communications from us are sent in accordance with the Spam Act 2003 (Cth). You can manage your communication preferences from your account settings or by using the unsubscribe link in any email we send.
12. Changes to the service and these Terms
12.1 Changes to the service. We may modify, suspend, or discontinue any feature of the service at any time. For material changes to paid features, we will give you at least 14 days’ notice by email. For discontinuation of the service entirely, we will give you at least 60 days’ notice and a reasonable opportunity to export Your Content.
12.2 Changes to these Terms. We may update these Terms from time to time. If we make a material change, we will notify you by email at least 14 days before the change takes effect. Your continued use of the service after the effective date constitutes acceptance. If you do not accept the updated Terms, you may terminate your subscription under Section 13 before the effective date without penalty.
12.3 Pricing changes. We will give you at least 30 days’ written notice of any price increase. An increase will not take effect until your next renewal date following the end of that notice period.
13. Termination
13.1 By you. You may cancel your subscription at any time via account settings. Cancellation takes effect at the end of your current billing period. You retain access to Your Content and the ability to export it until cancellation takes effect.
13.2 By us. We may suspend or terminate your access immediately if:
- you materially breach these Terms and (where the breach is capable of remedy) fail to remedy it within 14 days of written notice;
- you use the service for any unlawful purpose or in a way that causes harm to us or other users;
- payment for a paid subscription is overdue by more than 14 days after notice; or
- we are required to do so by law or regulatory authority.
13.3 Effect of termination. On termination or cancellation, your licence to use the service ends. Where termination is by you or is not due to your breach, we will retain Your Content for 30 days to allow export. After that period, or immediately on termination for breach, Your Content will be deleted subject to any legal retention obligation.
13.4 Survival. Sections 4.1, 4.5, 4.6, 7.1, 8, 9, 10, and 14 survive termination of these Terms.
14. Governing law
These Terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria for the resolution of any dispute arising out of or in connection with these Terms or your use of the service. If you are a consumer, nothing in this section affects any right you may have to bring proceedings in your state or territory of residence.
15. Contact
For questions about these Terms, or to report a potential breach or security concern:
CAAN Consulting Pty Ltd
ABN 80 696 734 693
Email: [email protected]